Privacy policy

     At USKYLED  we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://www.uskyled.com  (the "Site") or make a purchase from us.

By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us and information about your use of our Site automatically.

a) Information You Provide to Us:

• Personal Identifiers: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number.

• Payment Information: We use third-party payment processors (e.g., Stripe, PayPal) to handle all financial transactions. We do not store your full credit card details on our servers. Our payment processors collect your payment information and are compliant with PCI-DSS standards.

• Account Information: If you create an account, we collect your username, password, and the information listed above.

• Communications: Records of your correspondence with us (e.g., customer support inquiries, product reviews).

• Marketing Preferences: Your preferences for receiving marketing communications from us.

b) Information Collected Automatically:

• Device and Usage Information: When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages or products you view, what websites or search terms referred you to our Site, and how you interact with the Site ("Log Files").

• Cookies and Similar Technologies: We use Cookies, pixels, and other tracking technologies to enhance your experience and gather information about our Site traffic and interactions. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.

• To Communicate With You: To respond to your inquiries, provide customer support, and send you important account/service-related updates.

• Marketing and Advertising (with your consent): To send you promotional messages, newsletters, and special offers about our products. We may use your information to serve personalized ads on platforms like Google, Facebook, and Instagram.

• To Improve Our Site: To analyze how customers use the Site, diagnose technical issues, and improve our products, services, and user experience.

• To Prevent Fraud: To screen orders for potential risk or fraud.

3. Legal Basis for Processing (For EEA Customers)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your information is:

• Your consent (e.g., for marketing emails).

• The performance of a contract with you (e.g., to fulfill your order).

• Our legitimate interests (e.g., to improve our services and for fraud prevention), which do not override your rights.

4. Sharing Your Information

We share your information with third parties to help us use it, as described above:

• Service Providers: We share your information with companies that provide services on our behalf, such as payment processing, shipping and delivery, email marketing, advertising, and website analytics (e.g., Shopify, Mailchimp, Google Analytics).

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests (e.g., a court order or subpoena).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

We require all third parties to respect the security of your data and to treat it in accordance with the law.

5. Your Rights and Choices

Depending on your location, you have rights regarding your personal information:

• Access & Portability: You can request a copy of the personal data we hold about you.

• Correction: You can ask us to correct inaccurate or incomplete data.

• Deletion: You can request that we erase your personal data.

• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email.

• Cookies: You can set your browser to refuse all or some browser cookies.

• "Do Not Sell or Share My Personal Information": We do not sell your personal information. You can opt-out of targeted advertising using the links below:

To exercise any of these rights, please contact us at sales@uskyled.com

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. Order information is typically retained for [e.g., 4 years] for tax and warranty purposes.

7. International Data Transfers

If you are located outside [Your Country, e.g., the United States], please be aware that your information may be transferred to, processed, and stored in [Your Country]. The data protection laws may differ from those of your home country.

For transfers of data from the EEA or UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

9. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the "Last Updated" date at the top of this page.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: sales@uskyled.com
Mail: USKYLED